Privacy Policy

Updated on March 15, 2019

Welcome on, the website of XGLab Srl (in the following named “XGLab”).

Your privacy is very important to us, which is why we want to let you know how we collect and use the information about you.

Our Company has always paid special attention to the processing and protection of the personal data of its customers, Users, Suppliers, Employees and all those with whom it relates. For this reason, in order to ensure maximum compliance with the    EU Regulation 2016/679,  XGLab has adopted a suitable Privacy Organizational Model.

The Rules in question stipulate that those who carry out personal data processing are required to inform the subject concerned, what data is being processed and on certain qualifying elements of the treatment: it must take place with fairness, law and transparency, protecting your privacy and your rights. In accordance with Articles 13 and 14 of the EU Regulation 2016/679,we provide you with the following information.

Contact details

  • Treatment owner: XGLab Srl with legal headquarters in Via Conte Rosso, 23, 20134 Milan
  • Contact email:

Why this policy?

This page describes how to manage our site in relation to the processing of the personal data of the users who consult it.

This is an information that is made to those who interact with XGLab web services, accessible by telematics starting from the address:

The policy is made only for the XGLab site and not for other sites  if  you have accessed the web via  link.

What information do we collect?

Navigation data

The computer systems and software procedures responsible for the operation of this website acquire, during their normal exercise, some personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified stakeholders, but which by their very nature could, through processing and associations with data held by third parties, allow to identify users.

This data category includes the IP addresses or domain names of the computers used by users connecting to the site, the uniform resource identifier (URI) notation addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (good read , error, etc.) and other parameters related to the user’s operating system and computing environment.

This data is used for the sole purpose of obtaining anonymous statistical information about the use of the site and to check that it works correctly, and is deleted immediately after processing. The data could be used to ascertain liability in the event of hypothetical cybercrime against the site.

Our Cookie policy can be found

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mail to the addresses indicated on this site, or the compilation of special forms, involves the subsequent acquisition of the sender’s address and personal data necessary to respond to the requests and/or provide the requested services, as well as any other personal data entered in the missive (and attachments to it) or in the appropriate forms.

The data will be processed in computer and telematics mode, to respond to requests and/or provide the requested service.

Why do we collect this information?

We collect this Information for the following purposes:

  • Respond to your requests;
  • Further develop, customize and improve our Services, based on the common or personal preferences, experiences and difficulties of Visitors and Users;
  • Provide our Users with customer support and ongoing technical support;
  • Consider applying for hire and
  • Comply with legal obligations.

Who do we share your information with?

XGLab can  only share  your Information with third parties (or otherwise grant them access) in the following ways and in the following cases:

Third-party services

XGLab works  with a number of selected service providers, whose services and solutions integrate with us, facilitate them and improve them.

These are hosting and co-location server services, communications, cybersecurity services, billing and payment processingservices,  marketing services,  fraud detection and prevention services, web analysis,  newsletter distribution and monitoring services, session and remote access recording services, content providers and our legal and financial advisors..

These Third Party Services may receive or otherwise have access to our Users’PersonalInformation,in their entirety or in part, depending on their particular roles and purposes to facilitate and improve our Services and may use them only for these purposes.

Fulfilling legal obligations

XGLab may  disclose or otherwise grant others access to your Personal Information under a legal obligation, such as a subpoena, a court proceeding, a search warrant, a court order, or under applicable laws, if you believe in good faith that this conduct is required by law, with or without prior notice to you.

Social media features

Our site may include certain social media features and widgets, such as the Facebook Likes button, the “Share” button or other interactive mini-programs. These Social Media Features can collect information such as the IP address of the User or the page you are visiting on our Site and can set a cookie to allow it to work properly.

Social Media Features are hosted by a third party. Your interactions with these third parties are governed by their information and not by ours.

Companies linked to XGLab

We may share Personal Information internally with the companies in our group, for the purposes described in this Privacy Statement. In addition, in the case of a change in the corporate control structure of XGLab Srl  or its subsidiary, for example by merging, acquiring or purchasing substantially all of your assets, your Personal Information may be shared with the parties involved in that event.

If we believe in good faith that this change in the corporate control structure could substantially affect your Personal Information stored with us, we will inform you by e-mail and/or give extensive communication on our Site of this event and the choices available to you regarding your Personal Information.

How long do we keep the information?

We may retain your Personal Information as long as necessary for the provision of our Services.

We may continue to retain such Personal Information even after the termination of the use of any particular Service, to the extent that it is reasonably necessary to comply with legal obligations, resolve disputes regarding our Users, prevent fraud and abuse, comply with signed contracts and/or protect our legitimate interests.

Your rights and how to contact us

Please note that you have the right to obtain from  XGLab,in the cases provided, access to personal data and the correction or cancellation of the same or the limitation of the treatment that concerns you or to oppose the treatment (art. 15 and ss. of the Regulation).

Requests should be made:

  • via e-mail, al nostro Referente Privacy:
  • or by mail, at XGLab Srl, headquarters  Via Conte Rosso, 23, 20134 Milan.

Right to complain

Those concerned who believe that the processing of personal data reported to them is in breach of the Regulations have the right to complain to the Guarantor, as required by art. It is not the first time that the European Parliament has been involved in this debate.